Best Auto Repair, Riverton

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Diagnostic Automotive
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801-253-4641

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At Diagnostic Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Diagnostic Automotive to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Diagnostic Automotive:


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08/11/2024

We?ve been to Diagnostic Automotive a couple of times and had great service. In fact, my AC went out recently during a triple digit stretch and they had it back to me in less than a day. My husband and I feel like they were honest and up front about everything and Savannah was extremely helpful too! Thank you!



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07/26/2024

Took my truck in today for serpentine belt. Mechanic was Bill Moon, he had it done in 20 minutes & was $50 cheaper then quoted. Highly recommend!



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07/16/2024

Highly recommend. Great work and Great people who care about ( and KNOW) their customers. Thanks for the work on my Ford F-150 engine today!! You always take good care of her. You guys rock!!



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07/08/2024

Had a car checked out here before I bought it. They were detailed and the price was fair.



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06/22/2024

After the debacle at Larry H. Miller we came here and asked to make an appointment for diagnostics and repairs. They asked if we had time right then. Yes! So they did diagnostics on our vehicle, explained everything and quoted a price. We had everything taken care of in half a day. Great people, great work and great price! I would recommend Diagnostic Automotive to everyone!



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04/05/2024

Great staff and competent mechanics.



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01/07/2024

Best price for registration renewals and they don't charge more for registering and year sticker.



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11/25/2023

They were done with my motorhome very fast.



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11/18/2023

I have been looking for a good repair shop forever, Diagnoatic was recommended to us from several people. I have always been impressed with how they do business and their repair work.



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11/06/2023

Good service



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11/04/2023

I went to this auto diagnostic & repair center 3 times. Each time I received outstanding customer service and repair costs. Kiera went above and beyond to help me. I have finally found a great shop.



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10/18/2023

This place was recommended by a neighbor. They were helpful and did a super great job! So grateful to have a good and honest mechanic nearby that we can trust!!



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10/14/2023

I can here to see why my check engine light was on and they suggested that I should fix my spark plugs they are not like a dealership and make you do things that are not even necessary for your vehicle 10/10



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09/23/2023

Good service. Highly recommend for light to normal repairs



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08/17/2023

Great shop. Got an emissions easy peasy.



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07/24/2023

They always get right on the job they identify the problem and speak to you before they do the work letting you know what it's going to take and how long very helpful . They're very honest company and upfront. I would refer them to anyone.



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06/03/2023

I took my vehicle in the shop for an oil change. While I was talking to Kiera over the phone she treated me like a friend not just a random person. I REALLY RECOMMEND THIS REPARE SHOP! Everybody understood me and my needs. It was a comfortable experience for me.



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05/11/2023

Great service, friendly people. Best mechanic I have been to in years. They do emissions also.



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02/19/2023

In our experience, these guys are thorough and do quality work. When they call with a price estimate, they provide a detailed breakdown including a price comparison between factory and after-market parts. Always polite and professional, I've noticed they treat their clients less like a customer and more like a friend.



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01/05/2023

Kiera went absolutely above and beyond! I was recommended by my in-laws and I am so happy they did because Kiera was amazing, and extremely helpful! Very honest too so thank you.



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11/17/2022

Good custom service, very friendly and professional! I would recommend them for any automotive issues and don't know what the issue is! They will figure it out and give honest and fair prices!!!!



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11/04/2022

I work out at a gym near Diagnostic in Riverton. decided to give them a try. I?ve now had four vehicles repairs there because I am amazed how good, honest and reasonable they are. And, they even called the LH Miller Ford to call them out on a repair of a catalytic converter on my truck that they did for me with aftermarket parts, instead of Ford parts and it went bad within 10 months. Saved me over 1000 dollars. Could not be happier with these guys. I would highly recommend them.



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06/07/2022

Timely, knowledgeable, capable and good service



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05/17/2022

Honest, timely and very knowledgeable. Just continues to get better!



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03/15/2022

They were amazing not only dianose my engine problem, but got me in that day.



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02/05/2022

I really enjoy this shop. They are effective efficient and easy to communicate with. I always recommend them to people and never had a bad review from those I've sent here. Top notch!



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12/25/2021

Good service



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12/23/2021

These guys seriously helped me out with a bad day. Im going to the gym vasa and I leave my car noticing I locked my keys in the car. The police couldn't help and my insurance was going to charge and arm and a leg. I walk in and the front desk lady was super nice and I told them my situation and they said they could help. I appreciate you guys so much for your help and I recommend this place for anyone out there that truly need help. I'll be bring my car in when there is any trouble since I am local.



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11/12/2021

This place is amazing (not to mention the Office Manager has the same name as me!) They were prompt to check me in, thoroughly putting my complaint down for the technician. When it was Diagnosed, they called me and went through every issue that was found.. with NO PRESSURE to do any work! I have an older vehicle so I had A LOT of issues.. they prioritized the issues and did not try to sale me work that was not completely necessary at that moment. The staff was so accommodating and the atmosphere is down right comfortable! I will be back for all of my future repairs and maintenance work! Definitely unfortunate that people have had a poor experience there?their parking lot is always full so you know they are doing something right!



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11/02/2021

Did a wonderful job on my Pickup repair!



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09/17/2021

Great neighborhood mechanics.



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08/13/2021

Fast friendly and kept me in the loop the entire time! ?



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07/18/2021

Honest, fair, and does good work. We have been going to Diagnostic for 12 years. We're always grateful for the work they do to keep our cars running.



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06/27/2021

These guys take great care of me and my crippled cars. I feel like they are honest with me and try hard to prioritize my work. The reception folks are smart and super helpful.



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06/21/2021

They went above and beyond, repairing my car cooling system, by performing complete diagnosis on my ride, the price for replacement part was reasonable and the staff was amazing and laid back. Will return if there's another car problem that I can't seem to figure out.



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04/24/2021

Oh my goodness what an awesome place to take your vehicle recommend it 20 points out of 20 points the ladies there and the men there are awesome and great to work with they listen they'll call you and let you know when's exactly going on with your vehicle and give you an estimate before they even start on the work they let you leave the vehicle overnight if it has to be there in a lot secure place all I can say to the whole team there thank you so much for fixing and calling us about my vehicle it means the world that I moved here from a small town and I have found my mechanic shop in a big city thank you for being who you are an awesome team we will bring our vehicles back sincerely the Dalton's family



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11/12/2020

Our car has 228,000 miles on it. We started hearing a few unfamiliar noises plus the engine light was on. Diagnostic was fast, thorough, kept us informed, HONEST, complete,......need we say more. Adding on many more miles. Thanks Diagnostic!



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10/23/2020

Great service and knowledgeable employees. Communication about my vehicle and service times were great as well.



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10/15/2020

Good service and good people that treat you right.



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09/09/2020

I found this establishment to be very friendly and helpful. The service to my car was done effectively and in a timely fashion. I plan to go back again if my car needs repairs. I would recommend this establishment to anyone who needs any work done on their car.



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08/20/2020

These guys did a great job. They got me in quick and my car is working great again.



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08/18/2020

I have always had a positive experience at Diagnostic. For several years I have brought my vehicles and have always been treated fair. I feel like they watch out for me and take good care of my vehicles without over selling me on services not needed. Easy 5 star treatment.



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06/22/2020

Zackary is a knowledgeable and kind man, fixed up my car well ??



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05/27/2020

Diagnostic Automotive is the only place that my family will go to for all of our car problems. We trust them, they're reliable, and we know they won't charge us insane amounts for small problems. 10/10, we will always recommend them!



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01/25/2020

I?ve been a repeat customer for 24 years. I can honestly say the mechanics can be grumpy, but they are always honest. Often they?ve thrown in a minor maintenance issue found during service. So I know even if they?re in poor mood their work is the best.



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01/16/2020

Very helpful and informative. Cost a few bucks to get a computer diagnostic done, but in the end they cured a 5 month long problem I had with my vehicle. Will definitely use then again if I get a check engine light that does not go away



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10/30/2019

They have the best auto technition



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09/23/2019

They are honest and fair. The work is always done right and explained well. They never add additional things and don't go further into a big job without my approval. I'm very happy with the service and how customer friendly they are. I always recommend them to everyone.



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08/13/2019

Every time I?ve taken my truck here; they have fixed the problem entirely and in a timely manner. The only negative I?ve noticed is they charge a little more than other shops



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08/13/2019

Always great



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08/12/2019

They do awesome work and dont over charge you. Will be coming back here in the future.



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07/27/2019

Good work. Thoughtful staff.



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06/27/2019

Fair and honest



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03/09/2019

Best automotive repair shop in town we take all are cars an truck's here very personal and professional they do it fast an they do it right. we refer all of are Frends an family to them they have been taking care of us for years we can always count on them



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02/24/2019

They always take care of me.



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01/30/2019

We have always been treated honestly. They even advised not spending money on a repair on an older car. Amazing!



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01/24/2019

I work at a parts store (can't say the name here) and Diagnostic is the shop I always recommend if customers have issues that can't be fixed diy. I did a test on them by not telling them I knew anything about cars when I came in for an alignment. They were completely up front, taking me back and showing me what needed to be fixed and giving me a very fair estimate if I wanted them to do the work. People often ask me if I know an honest shop they can go to. I do. It's Diagnostic Automotive.



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12/09/2018

Slow, but did a thorough job.



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09/11/2018

I found Diagnostic Automotive to be honest and reliable. They did exactly what they said they would do at a fair price. The work was finished on time and they charged what the estimate said. I will definitely use them again.



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08/19/2018

Took in a used car I had purchased that needed some front end work. The staff was very kind and from a reccomendation for this company, I decided to leave the car with them. After checking it out and giving me a call, they laid out all the issues with the vehicle and left it up to me to decide what I wanted fixed. They even mentioned other potential problems and solutions in-order to make me as informed as possible, which I very much appreciated. At other places, I had only been told bits and pieces of information specific to the issue I had mentioned. I've read other reviews complaining about the "extra work" performed, but Diagnostic was very upfront with me on if I wanted that extra work done. They didnt do a single thing more than what I had told them I was fine with. I imagine this comes from their passion as mechanics to make vehicles run as best that they can. To me, the savings in labor vs multiple repairs at various times, make up for it. Pricing wise they aren't the cheapest but they also aren't the most expensive. I would say their pricing matches their company very well and the quality of their service and staff more than equal it. They have been a small business staple in Riverton for over 25 years, and now I know I wont go anywhere else.



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06/27/2018

They worked quickly and professionally. Nothing negative to say, nothing outstanding either. Price was as expected work was done on time.



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05/07/2018

Ive gone to these guys 3 times now. They seemed very professional and pricing was reasonable. I almost rated 4 stars because they keep quoting me to fix other issues on my car that i wasnt there for. But cant really see that as a bad thing since thats what they do.



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05/02/2018

Good



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04/20/2018

Very friendly and helpful. They also did my work in a very timely manner thank you.



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03/02/2018

Good company



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02/20/2018

Good people



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11/08/2017

Very friendly customer service, really took the time to explain everything and offer suggestions. No upgrades or surprise charges



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10/06/2017

I go to this place for most vehicle maintenance. They are upfront with the cost and they will not charge you for things they did not need done. They are especially great for the elderly as they keep track of maintenance and will help the to save money.



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09/04/2017

Great device and knowledgeable people!



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06/05/2017

In the past, we have used Diagnostic Automotive for our safety and emission inspections and oil changes; they have always been professional and friendly and completed the jobs in a timely manner at a fair price. Today, I took a vehicle that I just bought used two weeks ago to Diagnostic to help me identify the problem associated with a noise coming from the front end as we are preparing to take a long road trip, and my husband (who normally completes our vehicle repairs himself) is away on assignment; they were able to have me come in the same day, were able to drive the vehicle, diagnose the problem, and make the necessary adjustments right away. My father is a mechanic by profession, and between him and my husband, have always completed a majority of our car repair needs (but my husband is on assignment and my parents live back home in Arizona), so I am always a little bit leery of other mechanics, but I would not hesitate to recommend Diagnostic Automotive at all. Great guys!



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05/01/2017

Good place



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04/26/2017

Our family loves this place. A family friend recommended them when we were looking for a fair mechanic. We have taken in all vehicles (Nissan, Subaru, VW, and Chevrolet) with no issues. We did have problems with brakes that they replaced on the VW, but they honored the warranty on the parts. We bring the cars in for everything; repairs, oil changes, and safety and emissions. I love that I am treated with respect and have never felt like I was being ripped off or that they were just trying to up sell every service. This place truly has the vehicle and Customer's best interest at heart, which seems so hard to find in this industry. Make sure to make an appointment for your service. They are very good about getting us in and back out on the road.



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02/01/2017

I have been bringing vehicles here for 10 years. Always fair and professional.



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01/30/2017

Great techs and advisors. Need your car serviced or repaired? Hit em up....



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11/18/2016

A terrific experience. Fast and friendly at a reasonable price. They really did a nice job on my Titan.



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09/24/2016

Fantastic experience. Had a short in the wire harness to an evap control valve in the back of my 2001 Nissan Frontier. Dealer diagnosed the issue, and their suggestion was buy an new wire harness and $1000 later it would be fixed. Diagnostic Automotive found the wires in question and repaired them, and the cost was 25% less than the dealer, and much less than i expected. Great pricing, great service, and quick work. I'll be using them for anything I don't do myself.



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08/16/2016

Amazing. They worked for 2.5 weeks on my truck. It was extremely difficult to find the problem and they were WAAAAAAY more than reasonable on price. They checked ALL KINDS of systems and rechecked things I had replaced on my whacked out GMC Yukon. Finally, it was something I had already replaced. I would have NEVER caught it. Thank you so much guys. I will be taking my vehicles back.



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07/12/2016

I got 3 different quotes from auto repair shops to do some work on a Mustang. Diagnostic Automotive's estimate of $300 was half the price of the others, I couldn't believe it. Total out the door was $307.70, and they did a wonderful job. They have my business for life! You can trust these guys! Thanks Chase,



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05/05/2016

Very impressed, they fixed a problem that was diagnosed incorrectly by another shop. Service was great, very fair, quick to repair and very resonable. I would recommend them to everyone I know. I will definitely be a return customer!!



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03/08/2016

Great experience! They were quick, fair and very friendly!



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01/30/2016

Good stuff done right!



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01/04/2016

We have been using Diagnostic Automotive for years now, and for all of our vehicles. I have lived in various places over the years, and been to many different shops, but they are easily the best one I have ever been to. They are friendly, honest, very knowledgable, and I have never walked away less than 100% satisfied. Give them a try, you will not be disappointed!



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12/17/2015

I would 100% recommend this auto shop. They checked my car out and it turned out nothing was wrong. They didn't charge me anything. Their staff is very friendly. I will be going back in the future if I need any other repairs done on my car.



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03/13/2015

These guys are amazing. I had an overheating problem with my Honda that a couple other auto shops tried to BS me about what it was. Having a little bit of mechanical knowledge I knew they were trying to scam me. Diagnostic automotive found the problem immediately. They did all the expensive maintenance while the motor was apart so it was all very cheap. They even finished under the quoted price they gave me. I recommend them 100%. They have a customer for life!!



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02/18/2015

I just had my car serviced yesterday. It was the best car maintenance visit I've had. Dave and chase were awesome to work with. After the parts were taken out for my car Dave showed me what exactly was wrong. If I could tell after seeing it, anyone would be able to see. I really trusted their work.



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02/01/2015

The best in Salt Lake County!!!



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01/14/2014

I am a regular customer for maintenance and repairs on my Tacoma, Outback, and (crappy) Honda CRV. Parts replaced include leaf springs, radiator, breaks, & suspension components. Diagnostic has a great crew. Mechanics will test drive your car with you on a moment's notice to figure out a problem. Good at scheduling, & turnaround times. Boss has been around long enough that he knows how to overhaul a carburetor.



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01/13/2014

Been Very good to us. Good quality work, professional service. Great prices. They worked on my Pontiac Montana and now our Honda Odyssey. I recommend them.



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06/26/2013

I love these guys! Every time I take a car there they call me and tell me it was not the problem I had originally thought, and they save me $$$$ Thought I needed a transmission once, so did they, as my truck wouldn't go in any other gear but low forward. They ordered a rebuilt transmission and were ready to go, and the mechanic found a small part that was broken. Dodge had had a problem with that plastic part, and now made it from metal. They replaced it, sent the transmission back, saved me a couple thousand dollars. Customer for life!



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